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+---- Thread: yDNA matches gone! (/showthread.php?tid=427)
yDNA matches gone! - firemonkey - 01-06-2024
No longer have any at any level !!
RE: yDNA matches gone! - Riverman - 01-06-2024
That's a regular bug. I got it multiple times. Just wait some time, some days at most, logout and login again. If it doesn't work in 2-3 days the latest, contact the support. FTDNA has a great support, but they should get rid of all the bugs their site has, which are really annoying.
RE: yDNA matches gone! - Capsian20 - 01-06-2024
(01-06-2024, 02:21 PM)firemonkey Wrote: No longer have any at any level !!
very interesting this, you should to contact the support FTDNA
RE: yDNA matches gone! - Mitchell-Atkins - 01-07-2024
I see this from time to time….remember similar posts on AG and then they would reappear in a day or 2.
RE: yDNA matches gone! - Riverman - 01-07-2024
(01-07-2024, 12:54 PM)Mitchell-Atkins Wrote: I see this from time to time….remember similar posts on AG and then they would reappear in a day or 2.
Just one time it didn't come back by itself and I had to contact support for a reset. After that it worked again. Usually its back without action in 1-3 days the latest.